Today, Dr Rajan from our local government hospital came my shop to buy some hypertension medicines. This is the second time he came, because hospital only prescribe generic for him. Below is our conversation:
Dr. Rajan : Give me Nxxxxxx 5mg
Me : How many strip do you need, Dr?
Dr. Rajan : Give me 2, but with the price of one box that you promised last time.
(suddenly his phone rang)
Dr. Rajan : You, go turn off your radio, my call from india, very important, and very noisy here.
(After 10mins........)
Me : Sorry, i cant give that price base on 2 strip. I'm willing to give that price as cost if you buy one box.
Dr. Rajan : Ok, I buy one box but when my Dr. prescribe a different drug, i'd like to return and get refund.
Me : Really sorry, I'm doing my best here to give the best price.
Dr. Rajan : Other pharmacy accept refund and exchange, how come you cannot do that? Dr. and Pharmacist not suppose to help each other? Let see, the expiry date is 2014, when i return to you, you still can sell it, you got nothing to loose, tell me why you cant?
Me : Erm...... Sorry, we can't do that. The best price RM1yy.00 per box.
Dr. Rajan : Ok Ok, give me one box. You are very unfriendly.
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Yeah, what should i said about this? I'm a pharmacist, yet i open business for money, and not doing charity. I help him by giving my best price for Dr., what he had done for me?
Win win, my friend, Dr Rajan.
Showing posts with label My Country. Show all posts
Showing posts with label My Country. Show all posts
Eat full, sell 'pao'
I'm pretty sure a lot of chinese do understand the title, eat full, sell 'pao'. Want to share one incident that happen recently in my business life.
Some of you might come across sheep placenta, recently there is a brand of sheep placenta is quite famous, MF III PE Soft Gel Sheep Placenta. What so special about this placenta? I'm not too sure, may be is the best or just branding. Anyway, it is selling at RM660.00 RSP for one month consumption.
After a long conversation with the distributor in malaysia, LAB DOM AVMM SUISSE (M) SDN. BHD., i manage to make a order of 50boxes of MF3 PE SoftGel. They require me to pay up front, so they can proceed with the order and deliver the stock to me once the payment is made. What to do? i desperately need the stock and customer is waiting. As their request, i've bank in RM18150.00 to their account ASAP.
2 days later, they said they've receive the payment will send out the stock ASAP. Another 2 days, i called them up about the status of my stock. Their reply is ''Mr. Pang, we are so sorry, we cannot supply to you and will refund the money to you, because sabah and sarawak is distribute by one pharmacy in MIRI, SARAWAK''
If they really cannot supply, just tell me cannot supply and i will tell my customer MF3 not willing to sell to me, please go MIRI to buy. After all the payment, rushing here and there, they said cannot supply and will do refund.
Typical ''eat full, sell pao''
Some of you might come across sheep placenta, recently there is a brand of sheep placenta is quite famous, MF III PE Soft Gel Sheep Placenta. What so special about this placenta? I'm not too sure, may be is the best or just branding. Anyway, it is selling at RM660.00 RSP for one month consumption.
After a long conversation with the distributor in malaysia, LAB DOM AVMM SUISSE (M) SDN. BHD., i manage to make a order of 50boxes of MF3 PE SoftGel. They require me to pay up front, so they can proceed with the order and deliver the stock to me once the payment is made. What to do? i desperately need the stock and customer is waiting. As their request, i've bank in RM18150.00 to their account ASAP.
2 days later, they said they've receive the payment will send out the stock ASAP. Another 2 days, i called them up about the status of my stock. Their reply is ''Mr. Pang, we are so sorry, we cannot supply to you and will refund the money to you, because sabah and sarawak is distribute by one pharmacy in MIRI, SARAWAK''
If they really cannot supply, just tell me cannot supply and i will tell my customer MF3 not willing to sell to me, please go MIRI to buy. After all the payment, rushing here and there, they said cannot supply and will do refund.
Typical ''eat full, sell pao''
Malaysia Boleh !!!...... Mask Boleh!!!
Because of this H1N1, mask are selling like a hot cake. Our 'smart' government has a good plan to handle this issue, to prevent retailer earn too much and also able to let mask supplier to earn the most. That's how smart our government, i love it.
Today, KPDNKK come and visit me. They come and check what price i'm selling for the mask, I'm sure the best way to find out will be test buy, rather than just ask, am i right? If you ask, sure i'm telling you that i'm selling the lowest price that they've fixed. May be they want to get it done fast, can go have some tea or coffee.
I'm quite surprise they need 6 persons to come to do this checking. Malaysia Boleh.
Some nice pictures will be up later, stay tune.
Today, KPDNKK come and visit me. They come and check what price i'm selling for the mask, I'm sure the best way to find out will be test buy, rather than just ask, am i right? If you ask, sure i'm telling you that i'm selling the lowest price that they've fixed. May be they want to get it done fast, can go have some tea or coffee.
I'm quite surprise they need 6 persons to come to do this checking. Malaysia Boleh.
Some nice pictures will be up later, stay tune.
Malaysia Boleh!!! ............. Hospital Boleh!!!
Let me blog out what i knew that happen recently in one of the local hospital. How true is it, you judge yourself.
One evening, a pharmacist got a phone call from hospital, asking her what is the alternative medication for midazolam antidote, flumazenil. Because hospital is running out of stocak at that time. ( I believe most the time out of stock)
Once i heard this, I thought someone taking high dose midazolam to commit suicide, that's why hospital is looking for flumazenil. But the truth is one of the doctor gave IV midazolam to a kids and it was overdosed.
I'm quite curious how the dr will settle this case, forward the patient to other town? or just leave it and wish the kids will wake up on his own?
One evening, a pharmacist got a phone call from hospital, asking her what is the alternative medication for midazolam antidote, flumazenil. Because hospital is running out of stocak at that time. ( I believe most the time out of stock)
Once i heard this, I thought someone taking high dose midazolam to commit suicide, that's why hospital is looking for flumazenil. But the truth is one of the doctor gave IV midazolam to a kids and it was overdosed.
I'm quite curious how the dr will settle this case, forward the patient to other town? or just leave it and wish the kids will wake up on his own?
Am i wrong?
Quite some time i didn't blog, quite busy with my life and my pharmacy.
As a retail pharmacist, everyday we are dealing with medicines, sometimes we do have prescription from doctor asking us to dispense certain medication for their patients. For a medicines to be dispensed, we need to have a valid prescription from doctor. What will be a valid prescription?
Below is a quote from POISON ACT, 1952 (Act 366)
Section 21.(2)
Every presctiption for any Group B Poison prescribed by a registered medical practitioner, registered dentist, or registered veterinary officer shall:
(a) be in writing signed and dated by the prescriber thereof;
(b) state the address of the prescriber;
(c) state the name and address of the patient or, in the case of a prescription by a veterinary officer, the name and address of the person to whom such medicine is to be delivered;
(d) indicate the total amount of medicine to be supplied and the dose; and
(e) specify the number of times (not exceeding three) the medicine may be dispensed and, if dispensed more than once, at what intervals
Section 24.(2)
In this section "prescription" means any written or oral instruction to the seller or supplier to supply any poison, or medicine containing any poison, for the purpose of medical, dental or animal treatment of any person or animal, given by any person; and "prescriber" means the person giving such instructions or causing such instructions to be given to the seller or supplier.
Why i blog this out? Recently there is poison enforcer come and inspect my shop, asking me why should i accept Dr's prescription which is no clinic / hospital letter head, but with all the details that is stated in the Poison Act, 1952. Does she know the law well before she take any action?
I believe in other field also, this kind of things happen quite frequent. We don't clarify with them on the spot because we want a peaceful life, we just want to do business. Please take action on those who really against the law.
Credit give to beyond for the poison act information.
As a retail pharmacist, everyday we are dealing with medicines, sometimes we do have prescription from doctor asking us to dispense certain medication for their patients. For a medicines to be dispensed, we need to have a valid prescription from doctor. What will be a valid prescription?
Below is a quote from POISON ACT, 1952 (Act 366)
Section 21.(2)
Every presctiption for any Group B Poison prescribed by a registered medical practitioner, registered dentist, or registered veterinary officer shall:
(a) be in writing signed and dated by the prescriber thereof;
(b) state the address of the prescriber;
(c) state the name and address of the patient or, in the case of a prescription by a veterinary officer, the name and address of the person to whom such medicine is to be delivered;
(d) indicate the total amount of medicine to be supplied and the dose; and
(e) specify the number of times (not exceeding three) the medicine may be dispensed and, if dispensed more than once, at what intervals
Section 24.(2)
In this section "prescription" means any written or oral instruction to the seller or supplier to supply any poison, or medicine containing any poison, for the purpose of medical, dental or animal treatment of any person or animal, given by any person; and "prescriber" means the person giving such instructions or causing such instructions to be given to the seller or supplier.
Why i blog this out? Recently there is poison enforcer come and inspect my shop, asking me why should i accept Dr's prescription which is no clinic / hospital letter head, but with all the details that is stated in the Poison Act, 1952. Does she know the law well before she take any action?
I believe in other field also, this kind of things happen quite frequent. We don't clarify with them on the spot because we want a peaceful life, we just want to do business. Please take action on those who really against the law.
Credit give to beyond for the poison act information.
My Wife
Yesterday after dinner, i took out my SLR to do some cleaning and also hunting for a victim to do some test shot, i found her.... My Wife. haha.
This pictures was taken under tungsten light, WB set to Auto and highest ISO on my D70s, ISO1600. Thus convert it to B&W.
Ringgit Malaysia
I've been quite some time no update my blog, quite lazy to update and there is actually quite a lot of interesting stuff that i can share here. As a retail pharmacist, things that we normally encounter will be price issue, customer argue or scold you from your grand grand parents till your children for 10cents or any amount.
Let's put it in a dialog form, what happen this morning.
ABC : Do you have Eye mo moist? small one.
Me : Yes, i have. RM5.00 per bottle.
ABC : How come so expensive? I bought it for 1 something only.
Me : Oh... 1 something is really cheap, where you get it?
ABC : Singapore, Sing dollar 1 somethings.
$%@#$@#^%$%@#$@#^%$&%^^!@#$@!$#%(@#)$^
amp;%^^!@#$@!$#%(@#)$^
Conclusions
How come so much difference? Hopefully only our country leader will know the answer.
Let's put it in a dialog form, what happen this morning.
ABC : Do you have Eye mo moist? small one.
Me : Yes, i have. RM5.00 per bottle.
ABC : How come so expensive? I bought it for 1 something only.
Me : Oh... 1 something is really cheap, where you get it?
ABC : Singapore, Sing dollar 1 somethings.
$%@#$@#^%$%@#$@#^%$&%^^!@#$@!$#%(@#)$^
amp;%^^!@#$@!$#%(@#)$^
Conclusions
How come so much difference? Hopefully only our country leader will know the answer.
Some of the Malaysia's doctor.
Recently, there is a news from The Star, Compugates to develop pharmacy chain.
There is somethings i want to bring up somethings which i think related to the above case, below is a conversation between me and a local doctor happen few days ago in my shop, the conversation was in malay, i translate it to english.
Dr : Normally pregnant lady take what supplement. (A pregnant lady stand next to him)
Me : Mostly they took Obimin, Iberat Folic and now there is a new one called Obimin Pluz.
Dr : What price you can give me for Obimin Pluz? Give me doctor price, I'm government
doctor. (Didn't show me his working tag)
Me : Erm....... ok, RMxx.xx, this is the best price for you.
Dr : Cannot be lower? i'm doctor.
Me : No, this is the best price for you.
Dr : Lower somemore, i'm government doctor. By the way, what's the difference of Iberat Folic
and Obimin.
Me : Iberat Folic is Hematinic.
Dr : Obimin also got hematinic?
Me : Yes
Dr : Your price can lower? I'm doctor.
Me : That's the lowest.
The main point of this conversation is not about the price slashing, is the supplements.
After i find out from friends around LD, this guy is a medical doctor in one of the local hospital and he's a O&G doctor, what is O&G? Here is the link.
How can a O&G doctor don't know anythings about this basic supplement for pregnant lady, I'd suggest him to read a post from my friend regarding vitamins in pregnancy.
What type of medical doctor is this? Malaysia will have too much doctor by year 2013, this will be very true. Quantity and not quality.
There is somethings i want to bring up somethings which i think related to the above case, below is a conversation between me and a local doctor happen few days ago in my shop, the conversation was in malay, i translate it to english.
Dr : Normally pregnant lady take what supplement. (A pregnant lady stand next to him)
Me : Mostly they took Obimin, Iberat Folic and now there is a new one called Obimin Pluz.
Dr : What price you can give me for Obimin Pluz? Give me doctor price, I'm government
doctor. (Didn't show me his working tag)
Me : Erm....... ok, RMxx.xx, this is the best price for you.
Dr : Cannot be lower? i'm doctor.
Me : No, this is the best price for you.
Dr : Lower somemore, i'm government doctor. By the way, what's the difference of Iberat Folic
and Obimin.
Me : Iberat Folic is Hematinic.
Dr : Obimin also got hematinic?
Me : Yes
Dr : Your price can lower? I'm doctor.
Me : That's the lowest.
The main point of this conversation is not about the price slashing, is the supplements.
After i find out from friends around LD, this guy is a medical doctor in one of the local hospital and he's a O&G doctor, what is O&G? Here is the link.
How can a O&G doctor don't know anythings about this basic supplement for pregnant lady, I'd suggest him to read a post from my friend regarding vitamins in pregnancy.
What type of medical doctor is this? Malaysia will have too much doctor by year 2013, this will be very true. Quantity and not quality.
Ascorbic Acid
In pharmacy, there are a lot of funny things can be happen. I believe in other field also have their own funny story. Below is a conversation of my staff (include me) with a customer.
Customer : Do you have ascorbic acid?
Staff : Yes, we do have. (showing her vitamin c range that we did carry)
Customer : No no no !!!!! I want ascorbic acid, not vitamin C.
Staff : erm...... ascorbic acid is actually vitamin c, the scientific name of vitamin c
Customer : No no no !!!!! (Then this customer left my shop very angry)
.
.
.
.
.
.
Conclusion
Customer : Do you have ascorbic acid?
Staff : Yes, we do have. (showing her vitamin c range that we did carry)
Customer : No no no !!!!! I want ascorbic acid, not vitamin C.
Staff : erm...... ascorbic acid is actually vitamin c, the scientific name of vitamin c
Customer : No no no !!!!! (Then this customer left my shop very angry)
.
.
.
.
.
.
Conclusion
- After she left, me and my staff was discuss what we did wrongly make her angry
- May be she is looking for ascorbic acid raw material
Hopeless POS Malaysia !!!
Recently i've order a tripod from KL, and send to me with POS Malaysia parcel service. It took 2 weeks for the parcel to reach Lahad Datu. Finally it reach Lahad Datu, the POS office officer called me, below is our conversation. (In Malay, coz they dunno english)
POS : You Pang Wee Siang kah?
Me : Ya
POS : Sini pos office, you ada parcel, datang angkat sendiri
Me : Huh? bukankah ada hantar parcel?
POS : Tak ada orang, you datang sendiri lah
Me : Saya kerja tak ada masa pergi, kan ada alamat di parcel sana.
POS : Jadi you mau kami hantar lah
Me : Ya, you boleh hantar kan
POS : Ok lah, kami hantar lah
Me : Jadi bila hantar?
POS : Tengok macam mana, tengok bila senang
Me : OK... you buka sampai jam berapa? (this POS malaysia really hopeless)
POS : Macam biasa lah !!!
.
.
.
.
.
.
Conclusion
POS : You Pang Wee Siang kah?
Me : Ya
POS : Sini pos office, you ada parcel, datang angkat sendiri
Me : Huh? bukankah ada hantar parcel?
POS : Tak ada orang, you datang sendiri lah
Me : Saya kerja tak ada masa pergi, kan ada alamat di parcel sana.
POS : Jadi you mau kami hantar lah
Me : Ya, you boleh hantar kan
POS : Ok lah, kami hantar lah
Me : Jadi bila hantar?
POS : Tengok macam mana, tengok bila senang
Me : OK... you buka sampai jam berapa? (this POS malaysia really hopeless)
POS : Macam biasa lah !!!
.
.
.
.
.
.
Conclusion
- POS Malaysia is really hopeless, other courier service send parcel or document from KL to Lahad Datu in 1 day, this POS Malaysia need 2 weeks. Most of the time they are sleeping i guess, haha.
- Called up 1300-300-300, no one pick up the phone at all, streamyx better
- If you google it, you can find tons of complaints of POS Malaysia.
lazy staff
- I wish my tripod won't become dwipod or monopod
My Canon IXUS 400 - Part II
Malaysia 12th Election is around the corner, every party is trying their best to fight as many vote as possible, of course the one with our tax money can print out all this colourful banner. This one i shoot when i'm on my way to work. Cannot use phone while driving, but we can use camera while driving.
Let me translate the wording in the yellow banner
"Talk only but didn't work, ROCKET bullshit"
See the yellow banner? Very obvious, this banner was put up by BN to fight agains DAP. This is very funny, BN itself didn't walk the talk, how come they talk bad about other party?
Another pictures taken during driving, with setting f/8 and shutter 1/160.
If you are Malaysia Today reader, u'll find one article mention that UMNO's supporter will get FOC motor, food............... What's the purpose? everyone know.
Click HERE for the article.
Using everyone's tax money for the benefit of certain population, this is my country.
Vote for your future !!!
My Canon IXUS 400
Yeah, this is a picture i took with my legendary Canon IXUS 400. I love this camera so much, but this lovely camera has been sitting in my drybox for the last one year. Luckily Canon Malaysia repair it free of charge.
After checking with OPANDA IExif, this picture was taken with setting f/13 and shutter 1/125.
This picture was taken when i'm on my way to work, what do you see?
4 persons were get paid but only 1 person working? or 0 person working.
Yes, that's exactly what is happening here. Relax and you'll live longer and healthier.
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